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Assignment

Who is supposed to fix this?

A finding without an owner never gets fixed. oolak uses simple rules to send each finding to the team responsible for that system, and opens the ticket where that team already works.

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All your tools, connected in one place.
Today

What usually happens

  • Security sends long spreadsheets to IT, and IT sends them back.
  • Tickets are opened by hand and go to the wrong queue.
  • When a server changes hands, its findings are left behind.
With oolak

What changes

  • Every finding has a team and a deadline.
  • IT works in its own tool and never sees a spreadsheet.
  • Ownership follows the asset when it changes hands.
With oolak

How it works, step by step

  1. Write a rule once

    Define who owns what by site, group, application or asset type.

  2. Preview before applying

    See exactly which findings a rule will assign before you turn it on.

  3. Open the ticket

    Tickets are created in Jira, ServiceNow, OpenText SM, Monday or Trello, with everything the team needs.

  4. Keep tickets in sync

    When a finding is fixed, accepted or reopened, its ticket follows automatically.

Features

The features behind it

Workflows

Let routine security work run itself.

Build workflows by filling in a form, without writing code.

Learn more Asset inventory

Know every asset you own, in one place.

oolak pulls servers, devices and cloud resources from the systems you already use and turns them into one clean list.

Learn more Exceptions and risk register

When something can't be fixed, decide it properly.

Some vulnerabilities can't be patched today.

Learn more

See oolak on your own data in 14 days.

We install oolak in your environment, connect your tools and show you your real risk picture. You keep everything it finds.

Start a free 14-day trial → Try the live demo
For engineers

Technical details

How do assignment rules work?
Rules match on asset and finding attributes and assign a work team. Each rule has a dry-run preview, and through the API or the AI assistant a rule can only be applied after its preview is confirmed.
Which ticketing systems are supported?
Jira, ServiceNow, OpenText Service Manager (HPSM), Monday, Trello, GitHub and GitLab issues, and any system that accepts a webhook.

More problems oolak solves

Urgent vulnerabilities

A critical vulnerability is in the news. Are we affected?

Find every affected system in minutes, scan just those systems and track the fix until it is confirmed.

See how it works Shadow IT

Which of our servers has everyone forgotten about?

Bring forgotten test servers, old subdomains and unmanaged hosts to light, and give each one an owner.

See how it works